Dootch

I was reading John O’Nolan’s great post on how to kill your business: 30 day payment terms. Fantastic post, written by a guy with an elegant writing style, and I agree with it completely. In fact, I more than agree with it. I don’t give 7 day terms, I give 0 day terms. As soon [...]

Wording follow up emails can be tricky sometimes. You don’t want to appear desperate, you don’t want to be pushy, but you sure as hell want to get paid. I like to personalize all my communications, but I make an exception for payment reminders. In that case, I like the customer to know that they [...]